Cloud Foundry Sub Account not able to unscubcribe the app

[hsonnenahalli]

screen-shot-2021-09-03-at-21404-pm.pngHello Experts-

Hope all is well. I am unable to unsubscribe from the app in the sub-account on the CF. I am receiving the following error attached in the screenshot.

Please let me know if you have an idea to suppress this block.

Regards

HS

[sreehari_vpillai]

I realize that this is an old post and you must have solved the issue by now - But just for others , who face the same , I am posting my findings.

If you are using a trial account , make sure you go to provider's CF space and start the original application first , before unsubscribing from the consumer sub account .

why ? on "unsubscribe" , it calls the unsubscribe API , which is in the original application. Which essentially means that , the un-subscription is unsuccessful.

sree

[former_member226]

Hi,

You can do 2 things:

1. Try to click 3 dots at the right-hand side ("...") of the status colmun and click "Delete" from the context menu.

2. If you already tried suggestion from point 1 and still face the error then you can click on the status "Unsubscription failed" and this should give your a popup with the details about why it fails. If you can share that here then it would be great and someone might be able to help.

[former_member1233953]

Hi saurabhkabra2009 ,

I have the same issue:

Any help would be greatly appreciated.

Regards

[hsonnenahalli]

Saurabh-

I have tried to delete it as suggested but no luck. When I tried to view the details it is throwing to me a message saying to post the question in the community and I have posted the questions. Attaching the screenshot

for your review.

Please let me know.

Appreciate the support.

Regards

HS

[former_member226]

Indeed strange... Then I have no further suggestion than, getting in touch with SAP Support team as they can check & validate the error at the backend.