Mobile app screen black when viewed through remote support

[glidingclub]

The latest build 4.9.118 continues to hide the screen of the running app when viewed through remote support software such as Vysor, TeamViewer and RemotePC. Builds prior to 4.9.72 were OK.

The splash screen displays OK then it fades to black. A real challenge to provide end user support.

Tested on app 64422

[beapasch]

Hello glidingclub ,
We had to change the old process because it was not secure enough, but we are thinking about an option where you as the end user can decide whether you want to allow screen sharing or not.

Kind regards,
Bea
Product Management SAP Build Apps