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Error with .lums corruption. Prepare room information is not available

SteveGouveia
Product and Topic Expert
Product and Topic Expert
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Hi

Earlier today, my main .lums file, where all my regular reporting is, stopped working due to a corruption. Prepare Room information is not avaialble!

Who can help me with this? Did this happen to any of you? How did you solve it?

Can we debut the .lums file to correct this situation? It's really fundamental to recover, there are plenty of calculation in it that I cannot replicate.

thank you very much

regards

Steve

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varunanand
Contributor
0 Kudos

Hi Steve,

Are all the other Lumira documents working fine ? Can you try to move the .lums files from My Documents and reinstall Lumira before moving it back and opening it again.

Thank you,

Varun Anand

SteveGouveia
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Varun

I did that already, and upgraded to 1.31 - all other files work, except the one mentioned.

best

steve