"500 Connection Time Out" When Managers Aprv Time Sheets, Sometimes

[Former Member]

Managers logged into the SAP Portal are frequently getting the following error message when they try to approve their employees' time sheets:

500 Connection timed out Connection timed out

Error: -5

Version: 6040

Component:ICM Date/Time: Wed Feb 24 10:44:29 2010

Module: icxxthr_mt.c

Line: 2603

Server: sapprddb_PRD_00 Detail: Connection to partner timed out after 60s

This only seems to happen when managers try to approve time for their employees in MSS. It doesn't happen everytime though. Sometimes they go to Approvals and open an employees time immediately and they can approve it. Other times they click on the approval request and it just sits there until the ICM times it out.

Thanks,

Redding

[mitra2483_sap]

Please check SAP Note 2780360