SAP BTP custom domain vs CNAME record in DNS

[trimbandaru]

Hi Everyone,

We have numerous SAP solutions, including SAP BTP, IAS, Ariba, and more. Concerning BTP, there exists a service 'custom domain' facilitating the mapping of the default URL to a company-specific subdomain.

For the BTP Workzone URL:

https://123abcdtenant.launchpad.cfapps.us10.hana.ondemand.com/site?siteId=27a3b30c-beea-4245-82e4-49...

A company-specific subdomain can be established:

https://workzone.mycompany.com

While reading through, My understanding that it is also possible to use a CNAME record in DNS to link the SAP-generated URL to the company-specific URL.

Hence, is it feasible to forgo using the custom domain service and proceed solely with the CNAME record in DNS settings? Kindly provide guidance, especially concerning any security-related considerations or potential limitations with the CNAME approach.

Thank you.

Trim

[gregorw · Accepted solution]

Only when you provide your own certificate using the custom domain you can make use of the CNAME. It works only in combination.

[trimbandaru · Accepted solution]

Hi gregorw

Thank you for the clarification.

with your clarification, I understand that we should use BTP custom domain service to map to the company domain.

Could you please help look into my other query link and provide guidance/ general practice? This question is more about how to map SAP cloud solutions (SF,Concur etc) to the company domain where we cannot use the custom domain service.

Thanks

-Trim