Hello together, I am currently working in the SAP Cloud ALM. Is there a way to be notified by email when, for example, someone creates a task and assigns it to me, or changes are made to a task I am assigned to?
On July/2023 we received a similar question in our community and one of our experts sent the following answer:
E-mail notifications in SAP Cloud ALM are configured on a per-application level. There is no central way to enable e-mail notifications for all metrics of a service/system across all SAP Cloud ALM Operations applications at the same time. More information can be found on the Intelligent Event Processing - Setup & Configuration page.
Logon to SAP Cloud ALM.
Open the Notification Management application.
Add the intended recipients e-mail addresses to the "Recipient Management" list.
Navigate back to the SAP Cloud ALM home screen.
Open the Operations application (e.g. Integration & Exception Monitoring) that you want e-mails to be sent for.
Click the "configuration" icon on the tope right of the screen.
Select the service/system that you want e-mail notifications to be sent for.
Select the same service/system again in the pop-up.
Select the "Metrics" tab.
Enable the desired metrics for data collection.
Click the "Events" tab.
Select from the pre-created events in the list or add a Custom event (adding custom events is only offered by some applications).
Scroll to the "Event Actions" section.
Select the option "Send Email to".
Add recipients to the recipient list.
Save the event.
When the event conditions are met, the e-mail will be sent to the recipient.
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