SSO Login with IAS and Corporate Identity Provider

[RoHe72]

Hi everyone,

i try to setup an SSO Login with a Corporate IdP. I've followed the instructions i found on SAP Help. Unfortunately it doesn't work. In the log, i can see the error "Didn't get an ArtifactResponse".

I think, the error is in my ACS URL on the Corporate IdP Side but i'm not sure.

DId someone already have this Problem ?

Thank you

[istvanbokor · Accepted solution]

Hello,

I would recommend you to reproduce the issue, after that, download the IAS Troubleshooting log from https://<; tenant ID >.accounts.ondemand.com/admin/#/troubleshootingLogs and drag and drop it to the Support Log Assistant tool: https://supportportal-pslogassistant-app.cfapps.eu10.hana.ondemand.com/ and scan the Troubleshooting log. Hopefully as a result you will get the KBA on how to proceed furher.

Best regards,
István

[RoHe72 · Accepted solution]

Thank you István. I didn't know this Support Log Assistant tool.

Best Regards

Romain