on 10-11-2023 6:57 AM
Hello together, I am currently working in the SAP Cloud ALM. Is there a way to be notified by email when, for example, someone creates a task and assigns it to me, or changes are made to a task I am assigned to?
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Hi Brad, I have created the destination in a BTP subaccount connected to the Cloud ALM. Unfortunately I did not get this email notification option in the settings.
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fyi, I am seeing reference the user will have needed to receive the notification previously to see the new option for notifications (means they will only see them if they have received the notification previously). I am asking the Processor to check with Development on how to enable the notifications for anyone who has NOT received the notification previously. I'll share what I learn.
SAP has released a KBA detailing how to setup email notifications. It includes much the same information as above. https://me.sap.com/notes/3390449 It also appears for the user to see the notification options, they must have previously been assigned to a Feature, Requirement, Defect, Task, etc. The below is from the Cloud ALM Demo tenant for a widely-used user. However, I am still trying to confirm how it works if not previously assigned. You might check with someone who was previously assigned a Feature, Defect, Task etc. to see if the notifications via their Fiori Launchpad are visible for them?
I was curious as well as I was not seeing the additional notifications options either. It appears you need to configure an SMTP Mail Destination in your BTP Subaccount. Link will be: https://help.sap.com/docs/build-work-zone-standard-edition/sap-build-work-zone-standard-edition/conf...
The below is from an SAP Incident logged earlier this year.
It is now possible to enable a very basic e-mail notification for the in-app notifications that are currently sent by SAP Cloud ALM:
Project: New Roadmap content updates
Tasks: assigned to you
Tasks: new comment
Requirements: assigned to you
Requirement: new comment
Defects: assigned to you
Defects: new comment
Features: assigned to you
User management: open authorization requests
To enable it, you need to maintain a destination in your BTP subaccount for SAP Cloud ALM. Please see the following documentation:
Once this configuration is done, every user can configure for themselves in their profile settings in SAP Cloud ALM, for which of these notification types they want to receive emails.
Please note that only those types are available for configuration that are relevant for the user, meaning where they have received notifications in the past.
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Hello Fernanda,
thank you for your answer.
Unfortunately, the information does not help me.
It's only about getting an email notification when something changes in a task I'm involved in.
I got from a SAP colleague the following settings from his ALM: Exactly this red framed column is missing in our ALM. How do I get it?
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Dear Maxim Fuchs,
Thank you for your reply.
On July/2023 we received a similar question in our community and one of our experts sent the following answer:
E-mail notifications in SAP Cloud ALM are configured on a per-application level. There is no central way to enable e-mail notifications for all metrics of a service/system across all SAP Cloud ALM Operations applications at the same time. More information can be found on the Intelligent Event Processing - Setup & Configuration page.
We also have the following blog SAP Cloud ALM Integration Monitoring for SAP S/4HANA Setup: Email Alert Configuration with more information that can help you too.
In our SAP Help Portal also exists documentation regarding ALM Alerts. Please check the following link: SAP Cloud ALM - Application Help
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