SAP Fiori Client using Fiori Launchpad to launch Personas Flavours

[Mathys]

Good afternoon,

We are currently running SAP Fiori Client 1.18.5 on our iOS devices and we've been seeing the dreaded "App could not be opened because the SAP UI5 component of the application could not be loaded."

We have recently patched Basis and other components as well as upgraded to PERSONAS SP17.

I have rechecked all the config for the shell plugin and the web dispatcher and all of that looks good. All caches are cleared, we've upgraded the flavours to the new versions.

These particular flavours have been in service for the last two years and we haven't tweaked any of them in a long time having only needed to add some scanning buttons.

We don't have the option to move to a browser based mobile alternative seeing the camera has been blocked from being activated from the browser.

Anything that could help us would be appreciated.

[Mathys]

I should probably have said that this does work in both desktop and mobile browser solutions, but due to our need for the scanning solution to work we need the call from the gateway to ECC to be possible in the Fiori Client.

[Mathys · Accepted solution]

Good afternoon,

We've set  ~USERAGENTCHECK 0 on /sap/bc/se/m and that seems to have worked

[Mathys]

Our solution to this issue was the set ~useragentcheck to 0 on /sap/bc/se/m.  That has enabled us to continuing use the SAP Fiori Client in our environment.

[tamas_hoznek]

I guess you're using SAP GUI for HTML (webgui), not Slipstream Engine, correct? What kernel release / patch level is your system on?

Actually, we do not recommend using the SAP Fiori Client anymore. Please refer to note 2992772 for details. You should be able to access the camera from webgui, if you are on a recent kernel. Barcode scanning is possible with webgui.

[Mathys]

Hi Tamas,

Yes, we're using Slipstream on SP17.  Unfortunately we're stuck with SAP Fiori Client due to security restrictions on web browsers.

We've done some extra testing now that we can get direct access to the ECC URLs rather than trying to trace via Gateway.

What is weird is that we have some systems working, but Production and Pre-Production not. We're looking into this on our side, but any advice welcome as always.

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W        *** ERROR => plugin: User agent version to old, not supported 'Mozilla/5.0 (iPhone; CPU iPhone OS 17_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 SAPFioriClient/1.18.5' [itspagat.cpp 1340]
W        {root-id=005056BB84A11EEEB3E075D1754EC061}_{conn-id=005056BB84A11EEEB3E075D1754EE061}_1
W        *** ERROR => plugin: Browser verification failed rc: 0 [itspagat.cpp 1031]
W      *** ERROR => plugin: ItspAgat_InitContext failed, rc = 1 [itspxkrn.cpp 136]
W      *** ERROR => Failed to create new session, rc: 0x1 [itspxx.cpp   620]
W    *** ERROR => itsp_OpenSession failed rc = 1, send icf error page [itsplxx.cpp  884]
M    ***LOG W03=>  [itsplxx.cpp  885]
W    *** ERROR => ipl_OpenSession returns 1(ITSPE_FAILURE) [itsplxx.cpp  887]
W    *** ERROR => Raise Last error:[12 from: D:/depot/bas:1341] [itsplxx.cpp  1248]
W    *** ERROR => RaiseError(sapdext) ITS_P:12 [itspagat.cpp 1341]
W    *** ERROR =>            MSGV0(Mozilla/5.0 (iPhone; CPU iPhone OS 17_3_1 like Mac OS X) AppleWebKit/605.1.15 (K) [itspagat.cpp 1341]
W    *** ERROR =>            MSGV1(7.000000) [itspagat.cpp 1341]
W    ipl_RaiseError() called: u/e/i: 17042/0/0 ab->RollId(022#19449)​

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Thanks

Thys