SAP customers hear from us all the time. But what they really find most valuable is having the opportunity to talk to one another.
As a former customer I participated in SAP Customer Round Table events regularly before joining SAP. I couldn’t wait...
Jesse Bernal has recently joined SAP Cloud Success Services as a Senior Solution Advisor for North America. Before joining SAP, Jesse worked at Johns Manville and led a multi-year implementation of a single Service Delivery Organization for all ...
Kristin Colon is a Senior Training and Adoption Solution Engineer for SAP and helps SAP customers design the right mix of project team readiness for their upcoming transformations. I sat down with Kristin on a Thursday afternoon to pick her brain ...
Years ago when I was a customer of SAP’s, my boss and I were envisioning the best way to support SAP end users. We had a vision. We wanted the ability to provide the SAP help that our 20,000 end users were seeking without ever having them look outsid...
Super users are, in my humble opinion, the unsung heroes of the SAP world. I love talking about super users, super user networks, super user success stories, and pretty much all things super users. There are many reasons why ‒ not the least of which ...
Thanks so much, Percy. Kristin has so much knowledge in this space, and it was really great to get to sit with her and just hear her talk through why upskilling the project team is so important. Appreciate you taking the time to comment.
Hi Jelena,
Thank you so much for the great comment. This is a topic I feel very passionate about. I've seen the Super User model work for our customers, and it's truly the key to the support model for companies running SAP.
All the best...Claudia
