About mshannon93

mshannon93 · 04-30-2024

Hi, I am trying to build a dataflow that will allow me to load a new CSV from an FTP and update existing records in SAP Customer Data Cloud. In this source file, we will use email to match the records in SAP Customer Data Cloud and then update the t...

mshannon93 · 01-09-2024

Hi, We have got a profile completion screen triggering upon login that asks our fans to submit a few more details. These additional details are fields that are = NULL but that are now required in our account schema. I noticed during testing tha...

mshannon93 · 12-14-2023

We are having issues with default screen-sets loading on our website from the same API key, even though we don't reference those screen-sets in the code. We have noticed it appearing without the correct CSS and therefore causing issues. To stop this ...

mshannon93 · 12-05-2023

We are finding quite a few accounts within Gigya getting created with the same email address using different regSource e.g. social or site. In some of the worst examples, we have 6 profiles for 1 email address. This is causing issues downstream where...

mshannon93 · 12-01-2023

For some reason my custom where clause in the audit log within administration does not pick up results so I am hoping I can export the full set of 90 days audit logs and manually analyse in excel. I'm using the following custom where clause - endpoin...

mshannon93 · 02-01-2024

Hi @Romain - one follow up question; we only use APIs for login on our mobile apps but we use the native screen-sets on web. Is your solution possible on a native screen-set? How would we edit the login methods via the Gigya console when using screen...

mshannon93 · 01-29-2024

Hi Romain - we are using this implementation as you suggested and it is working nicely. I'd like to include this additional data in our existing dataflow that pushes our record data downstream into our Data warehouse. Do you have advice on how to inc...

mshannon93 · 01-10-2024

Thank you olehi94 for the option using CSS. This feels like the best approach as we are just looking to hide the option to close the screen to encourage our customers to add the additional details required. Our website can be used in a logged out sta...

mshannon93 · 12-06-2023

Hi g.preethi Thank you for the response. Our settings are all correct as per the documentation so I have ruled that out. Account linking v2 is something we are hoping to implement in the next month and hope that prevents this issue from happening mo...

mshannon93 · 12-04-2023

Hi olehi94Thanks - the lowercase worked :).

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User Activity

Help with an import and update dataflow in SAP Gigya (Customer Data Cloud)

Can you remove the option to close a profile completion screen?

How to stop unwanted screen-sets loading on your site?

How can we avoid multiple accounts being created with 1 email address?

Can you export the results of a search in the audit log under administration?

Re: Can you access a user's engagement across different sources?

Re: Can you access a user's engagement across different sources?

Re: Can you remove the option to close a profile completion screen?

Re: How can we avoid multiple accounts being created with 1 email address?

Re: Can you export the results of a search in the audit log under administration?