Have you checked this link: https://help.sap.com/docs/SAP_COMMERCE_INTEGRATIONS/908ee62fb58e4ec99cea045413ff7225/6d4632111bae47f99f8040ad2afd366e.html ?
If it's working fine on your local, then there are mainly two major configurations needed on CCv2,1. Your keystore (.JKS file) needs to be uploaded to cloud portal (under 'Security' -> 'Security Files') and should be associated with the appropriate e...
Have you done the system update? Can you please try enabling the debug logs for your strorefront extension? So that it will give some more information on the error.
You need to download the Integration package v2011, it is under "SAP COMMERCE INT EXT PACK" package on the download center. Please refer https://help.sap.com/docs/SAP_COMMERCE_INTEGRATIONS/2f43049ad8e443249e1981575adddb5d/8a7b6d2255e6437b804ac9327fa7...
