Hi DAcker, I don't have access to Service cloud systems but I have experience on CRM on-premise systems.Users personalize their view of the UI based on their daily tasks. I don't think SAP provides functionality of overwriting user screen personaliza...
Hi Yalcin,Go to transaction 'ME23N', place the cursor on the field 'ebeln' and press F1. Click on the "Technical Information" button in the toolbar of the help popup. Another popup will appear showing the parameter ID in section "Field data" .Hope th...
Hi Rebeca, IMHO if the header is visible, and if the test email to a Gmail account shows you the 'Unsubscribe' option, then according to me your work is complete. There isn't much you can do about the email clients. Having said that, you can try usin...
Hi Rebeca, Try validating the Header value on your received email. It should be something like this.List-Unsubscribe:<mailto:unsubscribe@........> If you have a proper mailto link visible on the header, then your email client is not conforming to the...
