former_member181920
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Member since ‎05-10-2010

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In these heady days of digital disruption, you never know what odd-ball invention is lurking around the corner. Self-driving slippers? Check. Cat-shaped car vending machines? You betcha. A "snap together", modular, autonomous vehicle? Why not? Yes, ...
Over the past few years I’ve delved into the topic of customer experience, uncovering how new technologies are empowering businesses to know more about their customers than ever before. While there’s nothing wrong with beer getting smarter at the sh...
What are the traits of a memorable logo? The answer might vary depending on where you look and who you ask. But certainly, the most iconic logos of our time such as Nike, Apple and Amazon share one common trait: simplicity. I learned this bit of kno...
A recent pair of articles covering the topic of Artificial Intelligence (A.I.) has me confused. On one hand, there’s very positive news from recent PwC findings that suggest A.I. could drive $15.7 trillion in productivity gains by 2030. On the other,...
From sea to shining sea, a very stark message is resonating when it comes to competing in today’s digital economy: The customer experience is king. It doesn’t matter what size company, industry or product. Creating, enabling and nurturing a stellar ...