Motivation
In SAP Sales and Service Cloud, license costs are based on the number of user licenses purchased. It is mandatory for customers to be compliant and stay within the purchased user limits. This blog explains which system users count towards ...
When dealing with opportunities, status management is an important way to keep track of your deal progress. SAP Cloud for Customer (C4C) offers 2 approaches to handling statuses in opportunities - standard and custom status handling. This blog provid...
Lead management is one of the key ingredients to a successful sales process. Adopting this capability can have a significant impact on your sales turnover and give your sales reps clearer insights into their sales pipeline. This blog explains why lea...
This blog series discusses the concept of "Customer 360" and the benefits customers can get out of it. It lists common implementation challenges and gives some ideas on how to solve those. The main part highlights the Customer 360 views and capabilit...
This blog series discusses the concept of "Customer 360" and the benefits customers can get out of it. It lists common implementation challenges and gives some ideas on how to solve those. The main part highlights the Customer 360 views and capabilit...
Hi saurabhkabrasap ,yes your assumption is correct - As long as SkipIdentityUpdate is set, the C4C user details (incl. locking status) are not updated via the iflow / webservice. So the iflow will only update the employee data.Regards, Marcus
Hi Keerthana,
if there is already an ID mapping entry for the respective object instance (e.g. customer) and that is unique, the system will take replicate to the system of this mapping. In case of multiple systems the system should either send to a...
