About joost_janssens3

joost_janssens3 · 12-30-2014

Hello,In this blog I would like to share what I learned about authorizations in SAP Cloud for Customer. To start with the key takeaway: authorizing users can be done by more than just doing some settings in a business role. There are a few mechanisms...

joost_janssens3 · 12-30-2013

In a recent survey, nearly 60% indicated that customer data is not shared well enough between sales and other parts of their company. Is it because people prefer keeping the information to themselves? Not very likely, and research proofs it. Rather, ...

joost_janssens3 · 11-18-2013

Hi!In this short blog I just wanted to make you aware of a little-known but very handy option that the Adaptation Mode offers in Cloud for Customer. I guess you all know that it is really easy to create new fields and add those to the Header part of ...

joost_janssens3 · 02-01-2013

As a functional consultant, you probably write functional specifications now and then. Even though the SAP CRM solution offers many ways to customize processes, some enhancements are needed to fulfill the few business requirements that cannot be met ...

joost_janssens3 · 11-02-2012

In the previous blog I've discussed how action profiles can be set up and how it is possible to reuse actions and be more flexible in determining profiles through common profiles and action profile determination. Now, let's turn to action conditions....

joost_janssens3 · 09-28-2015

Thanks Natalia! Hope all is well.

joost_janssens3 · 02-03-2015

Hi Anand,Thanks. Your requirement can be solved via Access Restrictions in the business role: per object, you can there indicate the read and write access. For example, you can set up territories to indicate which sales rep works on which customers. ...

joost_janssens3 · 12-30-2014

Hi Anaïs,I believe this error message is coming from the action method you included. This seems to be expecting a partner but your action is not partner-relevant. If it is a standard method, it might not be possible to run this without supplying a pa...

joost_janssens3 · 08-27-2014

Hi all,Seems that it is taking some time for the documentation to be updated. As you can see, the What's New document is already updated and that mentions 'Working from Gmail' as a future document to be available.SAP Cloud for Customer – SAP Help Por...

joost_janssens3 · 08-22-2014

Hi Mithun,Stay tuned for the upcoming 1408 release... BRJoost

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Authorizations in SAP Cloud for Customer: business roles, page layouts, and code list restrictions

Integration: a cloud’s silver lining?

Cloud for Customer: Create new tabs and add fields

Specifying future-proof enhancements in SAP CRM with help of parameters

Actions in SAP CRM Part 2: Action conditions and execution

Re: Authorizations in SAP Cloud for Customer: business roles, page layouts, and code list restrictions

Re: Authorizations in SAP Cloud for Customer: business roles, page layouts, and code list restrictions

Re: Actions in SAP CRM Part 1: Action profiles and determination

Re: SAP Cloud For Customer and Gmail Integration

Re: SAP Cloud For Customer and Gmail Integration