stephen_hallinan
Employee
Employee
Member since ‎01-06-2015

User Statistics

  • 15 Posts
  • 0 Solutions
  • 37 Kudos given
  • 13 Kudos received

User Activity

The Imperative of Green CX

10-12-2022
Chances are, you have not heard about Green CX - but you have heard about Sustainability, and of course the Intelligent Sustainable Enterprise. To date, enterprise software focused on sustainability has fallen into two categories: 1. Reporting on s...

Rise of the Progressive Web App

07-10-2019
Picture the scenario.. You are waiting at a bus or train stop. You remember a certain brands product or service you had wanted to check out but didn't have time. You decide to have a look for it on your smart phone ... Now, you have limited time a...

What is a Customer Data Platform?

07-04-2019
Customer Data Platforms have been on the rise in the CRM market in terms of a set of capabilities to manage customer data. This article takes a look at this emerging customer need. CDP as a sub-domain of CRM To put it simply, the Customer Data Platfo...

The Opportunity to Redefine CRM

06-27-2019
Let's take a look at the CRM market category that SAP CX competes in with the likes of Adobe and Salesforce. The dynamics of this volatile and growing market offer huge opportunities to those who are agile and focused to respond to the changing needs...

Start the Microservices Journey with SAP CX

05-17-2019
Microservices are the New World Order of the Front-Office There is no doubt that the design paradigm of microservices have changed things forever in the front-office landscape. Just as formerly inflexible applications adopted newer technologies to en...
View more