Dear Experts, Our client has created a form in which there is a text entry. It contains a query.Following the manual, it is possible to link that interaction (Note) as an Appointment in the Interactions tab of the Contact Person app.However, we want ...

Hi Community,We had a problem using Placeholders in templates in SAP Service Cloud version 2.We want to display the name of our contact in a response template. But, when insert the template, contact's name is not display. Image 1. HTML codeImage 2. T...

Dear all, We want to use the standard integration package "Google Ads Integration with SAP Marketing Cloud or SAP Marketing". Is it necessary to purchase Open Connectors to have the Google Ads connector? If not, in which cases would it be necessa...