About Saikumar

Saikumar · 06-19-2023

Hello Experts, Thanks a lot for your time. I have a query to understand if we can use as interplay service of SAP cloud transport management within SAP cloud ALM on across multiple cloud applications in the cloud environment. Example SAP Ariba, IB...

Saikumar · 09-23-2022

Hello Experts , We have a scenario that Phase 1 ( developments) of our S/4 HANA project going live following Focused build process managements concepts . Post go-live we would like to use CHARM for change & release management for maintenance . How...

Saikumar · 08-12-2021

Hello All , We would like to use the one or more approval workflow for creation follow-up ticket on the existing ITSM ticket . Can you all share any insights if you have come across such requirement . Thanks a lot . Regards, Saikumar

Saikumar · 08-09-2021

Hello All , When we configure email inbound using ERMS for creation of ITSM ticket , we receive the email in agent inbox and able to display few details like From , To emails .. etc , however i am not able to see the CC , BCC users marked in the e...

Saikumar · 07-28-2021

Hello All , Is there any possibility to call action profile , method when we send email through more drop down in ITSM ticket . Thanks a lot . Regards, Sai.

Saikumar · 10-19-2022

Challenge here is user does not exists in Solman . So we created a program to capture email sent in as inbox and create a bp for it .End user ID need not exists in solman but will be notified .

Saikumar · 08-18-2022

Hello Manikanta ,Though i see i am answering late would like to add few details . It seems you are looking for steps to activate DVM relevant sections in EWA report . Please refer to the SAP note 2036442 - EarlyWatch Alert (EWA) - Data Volume Managem...

Saikumar · 07-02-2021

Hello Abhinav , Referring note is 2670446 - ITSM Inbox: incidents not created automatically out of inbound email Thank you . Regards,Sai

Saikumar · 06-10-2021

Solution we approached is to create a program to capture details from EMAIL Inbox and append logic for only bp creation . Thank you .Regards,Sai

Saikumar · 06-10-2021

Hi Sharath , We are considering the custom development for this bp only creation and update. Thank you . Regards,Sai

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Is there any availability matrix for cloud applications support by SAP CTMS ?

Best practices using CHARM along with Focused build in S/4 HANA project

Additional Approval workflow for ITSM .

Additional CC, BCC email id's are missing in agent inbox for ERMS email inbound

Trigger action profile when email is sent through More option in ITSM

Re: Cerate Incident without user existing in the Solman using ERMS email inbound configuration

Re: how to setup DVM for EWA

Re: Unable to create Incident using ERMS Inbound configuration

Re: Cerate Incident without user existing in the Solman using ERMS email inbound configuration

Re: Cerate Incident without user existing in the Solman using ERMS email inbound configuration