Hi all,
I have a question regarding the historical data for service calls in the web application: is it possible to display the seconds of the time stamps? Up to now, I can only see the minutes, but for a support case, I need more information to se...
The topic "Duty of work time recording" is a hot discussed topic in the working world, also emphasized by a judgement of the European Court of Justice in 2019. Employers are now faced to the question how their employees should record their daily tim...
In the working world, companies frequently find themselves in a split between data protection, efficiency and customer service – which is also the case when it comes to time tracking using SAP Field Service Management (SAP FSM). Specifically, when b...
Hi all,In FSM, we have different options to record times for different types:
Efforts (billing to the customer)Work times (like absences, training reservations, holidays)Travel times
In the FSM mobile apps, there is the screen "Time recordings" o...
Hi all,
I am just creating a new smartform and want to integrate a date field in which automatically today's date is set as default value.
Can you help me how to define this? I have tried "new Date()" or @ref(new Date()), but both are not working...
Hi Dayanna,We have the same issue for our customer and so far, we did not find a solution.But we are working with a workaround: we modified the service workflow in that manner that it is allowed to switch from "Rejected" workflow step back to "Accept...
Hi Adam,Thanks for your reply and sorry for the late response!Do you know if this will be available in the future? I have just seen that some smartforms features are announced for the next release 2305 and also for 2311.Best regards,Christoph
Hi Wendy,Thanks so far for your quick reply!We want to display the equipments in an HTML table. As we don't have a limit of max. assigned equipments, this must be dynamically created and therefore, wen want to use the mentioned script.Do you have an ...
Hi Rakesh!Thanks for your ideas!As I am an absolute beginner in this area, could you tell me where to maintain the Service Master?Best regards,Christoph
Hi Maheswaran!Thanks for the quick response!Unfortunately, this is not what I am looking for. I want to create a profile for services which is listed under tab "Services" (see screenshot in my first message), so that line 10 with data for service no....