Recently we saw duplicate E-codes with different descriptions appearing in the RegisteredProductUserStatus collection. Was this the result of a release? The codes in Red are what we've always seen. Having duplicate codes seems like a bug. These w...

I need to be able to analyze when certain changes on a ticket / service request occurred. Specifically, I need to know when the Status changed, who made the status change, and when it occurred. I see that ServiceRequestHistoricalVersion which has 2...