Are you interested in converting customer complaints to opportunities? Would you like to learn how do we effectively address and handle complaints in an end-to-end manner? Enter SAP Complaint Handling 2211 version which covers the customer complaints...
We are happy to announce the first release of SAP Complaint Handling on Nov 14th 2021. In this post we would provide an introduction to SAP Complaint Handling and its key features.
Background:
Complaints have always been multi-dimensional. Ask any cu...
Last week on Aug 14, I had the honor of being a part of the jury panel for evaluating budding product ideas from working professionals who are aspiring Product evangelists enrolled as students with the Institute of Product leadership (IPL). I wo...
hello Sinead,Happy to connect you to our GTM Head to support in Partner Enablement.I could not gather your company name or your correspondence details for the connect. Do drop me a mail on deepak.padmanabha@sap.com for the connect.Best regardsDeepak
hello Vijaya
Good feedback. SAP Complaint Handling Apps are BTP Cloud Apps and hence not featured on SAP Fiori Apps Library. Once the subscription is complete, the apps show on the Fiori Launchpad. The apps include the Supplier Complaint App and Man...
hello Gina,
thank you for the query.
Please find the updated roadmap in the roadmap explorer link below which has information with regards to Customer Complaints.
https://roadmaps.sap.com/board?PRODUCT=73555000100800003102&range=CURRENT-LAST#Q4%20...
hello Maarten,
thank you for the feedback.
A very valid query, and yet we are working on customer complaint as part of the current roadmap. The above blog illustrates the released version of SAP Complaint Handling.
As part of next steps, we are pl...
