Dear SAP Community,
I am struggling with finding the place to configure Contract Usage Restriction values, so that I can select them to my Document Types (Ticket Types):
I have searched in Documentation but wasn't able to find it here: Scope and ...
Hello all,
As I'm trying to implement a project in the new version of C4C, I wonder if anyone else is also finding constraints with this new version?I ask you this because I'm trying to implement it but I'm struggling with the implementation of sta...
Dear reader,
In new version (version 2 of C4C), when clicking in 'Reset Password', system retrieves the message 'The user is not active', as you can see below:
Has anyone had the same issue?
It seems to be a bug from the system but I'm not ...
Dear readers,
Regarding new version of C4C, how can we configure Scores in Leads and/or Opportunities?Refering to this Score, for example:
I can't find useful information in SAP Documentation and I'm even not sure it's already possible to conf...
Dear readers,
Is there a date on the horizon of when we will have the 'duplicate check' functionality available in the new version of C4C?
Thank you,
Gabriel
Hello pratikshekokar,Path:Settings
> Cases > Case Types > Action > Copy to New Case TypeRemove all mandatory Phases and Activate:I can't add more printscreens but if you try to create a new Case now, you should have as a Case Type option "This is a ...
Hello prodipto.roy1 ,I asked in chatgpt (chat.openai.com/chat) the question "How can SAP Service Cloud be integrated with WhatsApp?" and I received an answer which I believe it's valuable to help you.Since I'm not an integration expert, kindly go to...
Hello a.pashine,By following the path you mentioned I wasn't able to find the option 'click hiperlink 'Message Severity Configuration'';Could you confirm the path you describe is correct?Thank you in advance.
Hello sangan.patil2,See if this information helps regarding basic steps to have Telefinity Telephone Server integrated with SAP C4C:"Set up Telefinity telephone: You need to configure your Telefinity telephone system to be able to communicate with C...
