AI is the buzzword of recent years which is changing every aspect of our life and really transforming any industry. We have been developing enterprise-level AI based on SAP BTP for years and would like to share with you a success story of our custome...
Business Challenge
It is quite a frequent case when companies start with a simple “Questions and Answers” chatbot development. But moving ahead and continuously improving AI skills of the chatbot, they are faced with a challenge that “Questions and ...
Business Challenge:
It might happen that your organization has already developed a chatbot on SAP Conversational AI platform and likes to use Hybrid Chats solution to boost the support organization with the Live Chat functionality, on-premise conver...
Business Challenge
Question-and-Answers (QNA) skills are an integral part of any business content portfolio. Skybuffer offering provides simple mechanisms of creation and configuration of your multilingual QNA skills out-of-the-box based on Skybuffer...
1 Introduction
You may have probably already read our Day 1 blog about the first step in moving Skybuffer AI content to the open-source community version. Great, isn’t it? In this case you might have already realized that it is possible to set u...
Nice post, Simon! Thank you for sharing the business case that's been implemented.
Small comment, try to avoid yes/no intents and simply analyze sentiment whether the reply is positive/neutral (that means yes), or negative/vnegative (that means no)....
Thank you, Somnath!
Don't hesitate to come back with questions, we are quite open, ready to move ahead an open source version of AI content and start on-boarding contributors soon.
Dear Mino Kato,
That's a great overview of possibilities and challenges! We are developing our internal product for SAP Conversational AI since July, 2018 and we've passed through many challenges already, like, language support (with working sentime...
You can create custom WebDynpro and integrate it into the main WebDynpro application via FPM (you can also use memory management API of the web chat JS control to set the initial memory values / transfer view content)