It appears that screen capture and recording have been turned off at the application level. This unfortunately prevents the use of remote support tools to support our end users. This may be important for SAP builds at a corporate level; however, wo...

The latest build 4.9.118 continues to hide the screen of the running app when viewed through remote support software such as Vysor, TeamViewer and RemotePC. Builds prior to 4.9.72 were OK. The splash screen displays OK then it fades to black. A rea...