#ABAP_Trial Cannot download AS ABAP 7.52 SP04

[julieplummer20]

This question is generated from the comment :

https://blogs.sap.com/2019/07/01/as-abap-752-sp04-developer-edition-to-download/comment-page-2/#comm...

"(As of 2021/06/24)

I am accessing from Japan.I would like to ask you to fix the problem."

Hi Sato,

Thanks for getting in touch. The following worked with another user, so could you please try this and tell me whether this works or not:

1. IMPORTANT: Go to sap.com and log out. This will help confirm there are no issues with authentication.
2. Then log back in.
3. Then try the download again.
4. Then, please let me know how you got on, with a screenshot of any error messages.

Thanks and best wishes,

Julie.

[former_member753486]

Hi Julie,

Thank you for your support.

As you wrote, I logged out and logged in again and then clicked "SAP ABAP AS Part License" from the URL　https://developers.sap.com/trials-downloads.html?search=ABAP ,

but I got the same error.

We apologize for the inconvenience, and thank you for your cooperation.

Best regards

Sato

[julieplummer20]

Hi Sato,

Thanks for getting back with the information. I apologise for the inconvenience.

The problem is that we cannot replicate the issue, so it is more of a challenge.

However, another user with your issue was able to solve it with our help.

Therefore, could you please tell me (by email if you prefer):

What was the exact date and time of the second attempt, and what email address did you use to register?

I promise to investigate with this information.

Thanks and best wishes,

Julie.

[former_member753486]

Hi Julie,

Thank you for your reply.

I have emailed you an answer to your question.

Please conduct a survey.

Best regards

Sato

[julieplummer20]

Hi Sato,

The support team have made some changes to the server. Could you please try again now - as I described , including logging out - and tell me how you get on.
If it fails, please provide all the same info including screenshot.
Thanks and best wishes,

Julie.

[sam_park]

Dear All,

I have a same problem. (I'm in Korea)

Can I know it is solved?

Thanks,

Sam.

[former_member751591]

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[amontella96]

Hey sam_park let me introduce you to julie.plummer 🙂

[julieplummer20]

Hi Sam,

You need to do the following:

1. Delete your cache.
2. Try a different browser.
3. If that fails, please email SCNContent [at]sap[dot]com, with:

• URL of download
• User ID
• User IP
• Date, Time, Time zone, and location (country) of attempted downloads
• screenshot of the error

Best wishes,
Julie.