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User Decision step not working for some users

former_member444368
Explorer

‎05-11-2022 1:37 PM

0 Kudos

we are facing issue when click on User decision in SBWP SAP inbox.

When we click on Approve/Reject/Cancel buttons nothing happens.

This issue is occurring for some users only.

Can you plz let me know what goes wrong

3 REPLIES 3

Sandra_Rossi
Active Contributor

‎05-11-2022 3:26 PM

0 Kudos

Are you asking how to analyze, trace or debug what happens when Approve, Reject or Cancel is clicked?

I hope you understand we can't tell you what an unknown workflow does after a button of unknown decision is pressed.

former_member444368
Explorer

‎05-13-2022 1:10 PM

0 Kudos

When i click on Approve/ Reject?Cancel button in workitem in SBWP transaction nothing happens.

This issue is occurring for all workflow.

former_member444368
Explorer

‎05-13-2022 2:18 PM

0 Kudos

When i click on workitem it status is changed to Reserved and Technical Status is set as Selected . But nothing Happens when i click on User Decision Buttons (Approve/Reject )