2 weeks ago
Dear Colleagues,
A-Trust is the default provider for certificates for the RKSV-Plugin in Austria since years. But with the new certificates (the only one available at the moment) we cannot use the plugin for signing because we get an error message "signature card not available". This error has been tested with different version of CCO (including the newest one) and with different usb-readers, so the issue can be isolated in the new certificate. As far as we know there is a new processor type on it, but it is the default standard in Austria.
Who could provide urgent support, to solve this issue.
kind regards
Rüdiger
Dear Rüdiger,
as far as I know, there are serveral different RKSV Provider in Austria - I don't know which USB-RKSV provider are supported by customer checkout. In the last year we often used RKSV CLOUD variants like products from primesign (also local VDA in Austria).
I think the first priority ist to raise an issue to sap, the above mention possible solutions are work arounds 🙂
BR from Vienna, Christian
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