Get and Stay Certified – Customer Experience Certifications
The new certification program to get and stay certified will be available on April 2, 2024. Certified individuals will need to continuously keep their skills up-to-date and certifications valid with evolving products by completing mandatory assessments before their certification expires. With an SAP Learning Hub subscription, you can prepare for and take the stay certified assessments at any time during the validity period of your certification.
Here are some important points:
- The initial certification validity end date is March 31, 2025.
- The standard validity of your certification is 12 months.
- Every time you complete an assessment, the validity period extends by 12 months.
- You will receive personalized communication by email to ensure that you don’t miss your certification expiry date.
Get Ready to Stay Certified
Check the status of your certification.
Check the My Learning personal dashboard to see the status of your certifications and explore recommended pathways forward. Make sure you have a valid SAP Universal ID, with two email addresses assigned. Then add your existing S-user(s) and/or P-user(s) to your SAP Universal ID.
If your SAP Certification remains valid beyond March 31, 2024.
Complete the Stay Certified assessment before your current certification expires on March 31, 2025. Once you pass, certification validity will be extended 12 months from the assessment completion date.
If your SAP Certification is retired and SAP recommends an alternative certification.
If your certification has already been retired or is planned to retire by the end of March 2024, your certification status will expire by March 31, 2025. Take an alternative certification exam before your existing certificate expires to maintain your certified status.
If your SAP Certification will expire without a recommended alternative.
Explore the SAP Certifications portfolio to continue developing the right skills for your role. Find learning solutions to validate your SAP knowledge, stay relevant, and ensure your certification remains current beyond March 31, 2025.
CX Certifications
Solution | Certification Code | Certification Name |
Emarsys | C_C4H225 | SAP Certified Associate - Implementation Consultant - SAP Emarsys Customer Engagement |
Commerce Cloud | C_C4H320 P_C4H340 | SAP Certified Associate - Business User - SAP Commerce Cloud SAP Certified Development Professional - SAP Commerce Cloud Developer |
Sales Cloud | C_C4H410 | SAP Certified Associate - Implementation Consultant - SAP Sales Cloud |
| | C_C4H47I | SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Version 2 |
Service Cloud | C_C4H510 | SAP Certified Associate - Implementation Consultant - SAP Service Cloud |
| | C_C4H56I | SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 |
Customer Data Solutions | C_C4H620 C_C4H630 | SAP Certified Associate - Developer - SAP Customer Data Cloud SAP Certified Associate - Developer - SAP Customer Data Platform |
Integration & Extensibility | C_C4HCX | SAP Certified Associate - Solution Architect - SAP Customer Experience |
C_C4H460 | SAP Certified Associate - Developer - SAP Sales and Service Cloud |
C_C4H450 | SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud |
