Service Confirmation Date Issue

[vinayak1]

Hi ,

We have an requirment , in Service Confriamtions  we have a requirement where  if "start of work " is given End date should be 1 Hour more than theStart of date + current time , howere when we try to change the Start of Date to any previous date ( that is more than 24 hours ) we are getting a message that

"End date may be a maximum of 24 hours after the start date" , which Is a standard message.

Now Is there any way we can configure date profile such that it should take "Start of Date " = "Date Given " , "Date Work Ends " = " Start of Date + 1 1hour "

Please note that , the days might be 2 or more ( which exceeds 24 hour ) .

Could any one give me some more idea how to fix this ??

Regards

Vinayak

[Former Member · Accepted solution]

Hello Vinayak

The standard behaviour for service confirmation is that it would not accept more than 24 hours for one line item. Because its integrated to time integration in ECC .

If you want to add more than 24 hours then add 2 line item in service confirmation.

Regards

Naresh

[vinayak1 · Accepted solution]

Hi Naresh ,

In scenarios we dont have billing based on hours , meaning we are trying to Add , 1 hour to whatever Start Date as is given by user .

I wrote the  XML rule based on the "Start Date " and adding 1 hour as constant , so that it places 1 hour to the "start date " however I am not able to get the desired result .

Here is the XML rule , however it is not working , even after all configs in place.

<?xml version="1.0"?>
<TimeRule>
   <TimeRuleTree>
      <ruleline>
         <AssignTimeExp displaytype="AssignTime">
            <VarTimeExp displayType="VarTime"
                               name="RESULT"
                           position='B'>
            </VarTimeExp>
               <MoveTimeExp displaytype="MoveTime" direction="+">
                  <VarTimeExp displayType="VarTime"
                                     name="SRVC_ACTUAL"
                                     position="B">
                  </VarTimeExp>
                  <VarDuraExp displayType="VarDura"
                                     name="ZCONSTANT">
                  </VarDuraExp>
               </MoveTimeExp>
        </AssignTimeExp>
      </ruleline>

   </TimeRuleTree>
</TimeRule>

Regards

Vinayak

[vinayak1 · Accepted solution]

Hi ,

Can any one give me some idea on , how to fix this ?

Thanks !

Vinayak

[Former Member · Accepted solution]

Hi Vinayak,

               You can go for CRM_APPOINTMENT_BADI. write here as u want

in XML

<VarDuraExp displayType="VarDura"

                                     name="ZCONSTANT"> what is ZCONSTANT?

Thanks

suresh

[vinayak1 · Accepted solution]

Hi Suresh

Thanks for the answer . I am adding as 1 hour as Constant in ZConstant.

Do CRM_APPOINTMENT_BADI. will be triggered for Service scenarios ?

Regards

Vinayak

[Former Member · Accepted solution]

Hi Vinayak,

          CRM_APPOINTMENT_BADI badi will trigger for every transaction.

U can create the date rule as below, example

<?xml version="1.0"?>

<SAPTimeRule>

   <TimeRuleTree>

   <!-- Begin of Rule Tree -->

      <ruleline>

      <!-- Begin of new LINE -->

         <AssignTimeExp displaytype="AssignTime">

         <!-- Assign time -->

            <VarTimeExp displayType="VarTime"

                               name="RESULT"

                           position='B'>

            <!-- Variable: Time -->

            </VarTimeExp>

              <MoveTimeExp displaytype="MoveTime" direction="+">

              <!-- Move -->

            <ConstLocTimeExp displaytype="ConstLocTime"

                          date="now"

                          time="000000"

                          timeunit="HOUR">

               <VarObjectExp displaytype="VarObject" name="SYSTEM"/>

            </ConstLocTimeExp>

                 <ConstDuraExp displaytype="ConstDura"

                                  duration="1" timeunit="HOUR">

                 <!-- Constant Duration -->

                    <VarObjectExp displaytype="VarObject"

                                  name="SYSTEM"/>

                    <!-- Variable: Timeobject -->

                 </ConstDuraExp>

           </MoveTimeExp>

         </AssignTimeExp>

      </ruleline>

   </TimeRuleTree>

Thanks

Suresh

[vinayak1 · Accepted solution]

Hi Suresh ,

Thanks for the revert again .

I dont think we can achieve this via Date Rules config , as my requirement is to "read" the start date which is entered by user and add 1 hour to it . I tried to read "SRVC_ACTUAL"  in the XML and based on the value of "SRVC_ACTUAL" , I added 1 HOUR to it .

However it is not taking this up .

Regards

Vinayak

[Former Member · Accepted solution]

Hi Vinayak,

               My xml will tack the creation date and time of the order and adds 1 hour to it.

If date rule can't fulfill , then use badi.

Thanks

sureshb