Icons missing in 2011 Web Assistant mode for Desktop Assistant

[Vivek_Hegde]

After upgrading to the 2011 version of On-Premise system, I noticed that Icons are not properly being displayed in the Wen Assistant mode for Desktop Assistant. I see random letters instead of icons? Is it normal in 2011 ?

[KristinaKunad]

Hi Vivek,

this is not normal behavior. Can you please make sure that you have loaded all the new resources from the server? Maybe try to check out the resources again and check if there is something that you have not loaded to your Producer? And then synchronize. Is everything published?

Seems like your style resource is not completely loaded.

If this helps, please mark the question as answered.

Take care,

Kristina