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Hello,Do we need to purchase or have a license to enable the AI Joule bot?

MadisonRuff309
Explorer
0 Kudos

We are interested in enabling the Joule bot in our preview instance, but unsure if we need to purchase that functionality or purchase a license to be able to use it, or if it comes with something we have already purchase (i.e Employee Central).

If anyone knows, or can provide any documentation on how to enable, if you have done so, I would appreciate the help.   The documentation I found says it should show in 'general user permissions' in RBP, but I don't see it there, so maybe we do need to purchase something?

Thank you in advance,

Madison Ruff

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Sam_Passman
Product and Topic Expert
Product and Topic Expert
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Yes, there is a separate license for Joule.  It does not come with an existing SF product.