SAP Companion question mark missing in Manager

[mani_rathnam]

Hi,

The SAP Companion's question mark suddenly disappeared from my SEN manager. What will be the reason?

I have got the master authors role and I also ensured that "SAP Companion for manager" is turned on in Server Settings.

The question mark is visible for all other users.

Must I need to have "In App Help Administrators" role to see the question mark icon?

Thanks !!!

[mani_rathnam]

Any other suggestions experts...

@DirkManuel @KristinaKunad 

[mani_rathnam]

Hi @ShaneLipke 

I have cleared the cache in my browser and even logged in the manager from different browser and the question mark is still missing.