Human Experience Management Q&A

Per BSI website and regulatory bulletin #102 it appears they are correcting an issue with school districts for OH along with OR and PA.  It does not list a specific issue. Can you please let me know what the issue is for OH Local taxes and possibly other State local taxes?  Thank you, sanjay ... View more

Hello everyone We would like to integrate another company with our lms using external user sites. Means the employees of the other company would log in to our lms via sites. Now we would like to use sso for those external users. Is this possible to have two different sso active? We are using sso for our internal employees and would like to use another sso for this specific group of external users. Do you have any documentations on this topic? Kind regards Olga ... View more

We are suffering multiple instance refresh issue since the last release in BIZX. we would like to know if other customers are also impacted by these issue since the B2211 release ? Did you have to request Support refresh by support ticket in order to have your test instance refreshed ? if it's the case, that would mean it's not an isolated issue but a platform wide issue. ... View more

Hi Team, We want to understand the best practices on Matrix Organization usage and how other customers use the functionality. Appreciate if SAP SF or customers respond to this with their practice of using Matrix Organization as we want to use it. Thank you. ... View more

Hello - we are looking into giving our People Leaders access to view their indirect reports (matrix reports) on the position org chart. The org chart is already setup correctly but I'm having difficulty trying to get managers the ability to view their indirect (matrix) reports on the position org chart. We also want to limit this to only their population of employees. Is anyone familiar with this?  ... View more

I created a custom landing page with one system tile and two custom tiles. The custom tiles are set up correctly (I compared them to other custom landing pages I set up that work with custom tiles.) The issue I'm encountering is the custom tiles don't appear on the custom landing page when I select Admin >> Learning! Any suggestions of what I may be doing wrong? ... View more

Ahoi everyone! This is a question regarding SAP SuccessFactors Learning. We have centralized the creation and organisation our learning products within our group and therefore, need to invoice the various internal participants. To do this, we create a report including all completed classes with the participants and the relevant cost and send this file to our controlling department to be invoiced via SAP on premise (FI/CO) However, this presents with various avenues for errors due to the amount of daily courses we are handling. I am wondering and hoping that someone else with a similar setup as either ideas or software solutions that help with the quality checks to reduce the amount of time needed to deal with the aftermath of each class. At this time, we are dealing with approx. 1.000 instructor led items with prices that need to be quality checked and forwarded to our controlling dept (that's about 2,500 classes per year). Before we start to bend our existing process, I am curious if anyone uses any specific tools or functions in Learning that help with the invoicing/accounting on the LMS side of things. Thank you! ... View more

Dear Team. I am trying to configure a pop up alert when a termination record is triggered: I've added a raise message at the end of the message: The workflow triggers correctly but the message doesn't pop up.  Its correctly added to BCUI. Any ideas? Any advice welcomed Kind Regards, Lyn   ... View more

We published a collection in our international library but only users using the english system language / locale are able to find it via the library search. As there is no possibilitiy to edit locales in a collection, is there any other solution? Direct links work and so do recommendations but we still want it to be visible in the library. ... View more

Hi All, I wanted to know how do you restrict employees applying for relocation event for 30 days maximum backdated using business rules ? Please advise. Many Thanks, Absar ... View more

Hey Guys, Just want to know about the latest RBP version road map. Specially, when can we expect MDF to be included in the new version When will be the old version get depricated? Will SAP provide more RBP reporting capability (field level) and when? regards Richie SAP SuccessFactors platform  ... View more

I am trying to access performance forms in People Central and I am not able to. I get the message below. Would you be able to assist in getting this corrected in order for me to access document that needs to be signed.     Your request has not been processed successfully. Please try again. If the problem persists, please contact client support and provide the event code and the server timestamp below. 900-001-6     Wed Feb 01 12:09:16 EST 2023     Release build b2211p13e.20230127224852 (20230127224852) - 57/pc70bcf1031 Note: Standard industry browsers are supported for use with the SuccessFactors application. Please check the Customer Community or Customer Success web sites for an up to date list of these. Click here to return to your homepage. ... View more

Hello - does anyone know if its possible to hide the Job Relationship (HRBP) section from the Employee Profile for certain roles? I know we can enable RBP for roles to view or edit but what if we just want to hide it from Managers and Employees? I do not see an option for any type of override or "hide" option. Thanks in advance!  ... View more

Have spoken to various SF users within and external to my company there is a lot of frustration at the Infleunce process - there appears to be no clear updates given on issues raised, no roadmap, which leads to us being unable to plan and inform end users when changes are likely to occur. I think there needs to be a review of the process as it is causing a lot of frustration to SF customers I have spoken to. There does not appear to be a route to take to get answers to questions, and visibility of how our queries/ improvements are reviewed/ progressed ... View more

Hi  Our SAML signing certificate that we use at our company is expiring. Where are instructions on what to do when updating an expiring certificate? We use IAS to authenticate our SSO users. This is for SuccessFactors using IAS  Thank you ... View more

Please can you share your experiences of what you do when impromptu  new public holidays are announced mid year. That is a new date to be added to the Holiday calendar and what you do about employees that have already booked the day off as leave. In my company, the senior management usually announce wellbeing days during the year, but as they are not guaranteed, we do not know when those days will be so we can't add the dates to the holiday calendar at the beginning of the year. When the date is announced, we add it, but then find that there are employees that have already booked the day off. The last time this happened we really struggled and had to manually go through the employee records to update their time off and give the day back so it is not deducted from their leave balance. The alternative is that the employee cancel any leave booked on that date themselves, but management prefer that we do it on their behalf. Any advice on the best way to deal with this will be most appreciated. Thanks ... View more

Dear all, Looking for ideas on how to setup a time account to collect recorded overtime for an year or how to achieve this through Integration center to add up monthly overtime values.  Thank you, Kavya ... View more

Hi All, We have a  N ew Improvement   raised in   SAP Customer Influence. See the link below: Request ID 295638:  https://influence.sap.com/sap/ino/#/idea/295638/?section=sectionDetails We raised it due to  no current DRTM that allows deletion of No-Shows in SF, the teams responsible for Deletion have to analyse and manually raise/create a Request for Purge Inactive Users that are specifically No-shows. So  our suggestion is that an new DRTM could be stipulated based on country and/or LE and by checking the Event&status of No-show could support on the speed-up of the deletion process and fulfill the Data Privacy on not keeping data of non-associates. Thanks in advance for your support. Cláudia Velez ... View more

Is there any provision that as soon as users complete the Programs. Then LMS system should assign Curricula automatically to those users. ... View more

Hi All, We have a new improvement raised in SAP Customer Influence. See the link below: https://influence.sap.com/sap/ino/#/idea/295346/?section=sectionDetails We raised it due to no fuzzy search currently existing for Duplicate Check  Tool in SAP SF. Our suggestion is to have it as an option in configuration of  " MatchingUserConfiguration ". Thanks in advance for your support. Cláudia Velez ... View more

Hola, ¿es posible validar el número de seguro social para México? Y también pregunte si la posición o posición puede traer las horas estándar   Gracias ... View more

Hello - after the 2H 2022 Release we noticed that the Show Me Icon on the Employee Profile page now has a white background color along with a white font color. I've searched through the Theme Manager settings but am unable to find the specific setting that controls this. Has anyone else encountered this issue or know which setting controls this icon? ... View more

Hi, We configured a custom workflow email notification to be sent on new hire, it worked well in QAS yet in production (no difference in terms configuration, locale etc) we still get the standard one. We have checked all the KBAs, raised a ticket on launchpad too, but couldnt find any solution. We saw a similar post in the community, according to that post changing the order of the business rules would work, yet it did not work. Anyone has ever experienced this before? Thanks, ... View more

Hello All, I am using SuccessFactors Reporting for nearly 6 years and there are still some features need to be improved on Date operations like Subtracting two dates, adding days or months to a date, subtracting day or months from a date etc. And also functions to find a leap year. In our reports, we have requirements to do these date calculations but not able to achieve them because of the existing reporting functionality. So, raised the below request. Please vote as I think it will be helpful for you as well. Date and Math Operations in Advanced Reporting Appreciate your votes on this enhancment. Thank you. ... View more

Hello good morning! We are currently configuring the OCN for SSFF LMS with LinkedIn Learning, and we have a guide that we found in Microsoft but I have doubts because it asks us to create an LMS Secret Client ID but when entering the following legend appears: "The information necessary for the client uses the public key to validate the digital signature of the OAuth access token. Note: Generating a new client secret will invalidate all previously generated ones. Be sure to write down the newly generated client secret. The system does not store the actual value, only the hash value, so once you leave this page, it will not be possible to retrieve it." The legend of "the generation of a new client secret will invalidate all previously generated ones" causes us uncertainty because checking with the SSFF Support teams confirms that they have never generated this "secret client id" Can we generate it for this new process that we have for OCN configuration? Or does it have an impact that we are not seeing or mapping in the LMS process? I appreciate your kind support. María Flores ... View more

Hello! I would like to know if someone here has already implemented the OCN between SSFF LMS and Linkedln Learning, if so I hope you can help me since we are currently configuring the OCN for SSFF LMS with Linkedln Learning, and at the moment we will not use SSO, so I have a question regarding the initial load that must be done for users who have a Linkedln license, the template is the same that is normally used in Linkedln or because it is an OCN theme it is necessary to use a different template ? Does anyone have a complete guide that has worked for them from start to finish? I am leaning with this guide from Microsoft that I found https://learn.microsoft.com/en-us/linkedin/learning/lms-integrations/integration-docs/successfactors but even with the guide I have many doubts about it I appreciate your kind support. María Flores ... View more

Hi, I was looking into the automatic processing of the attendance in a MS Teams session. If a user receives a Not- For-Credit status, the item will remain on their learning plan (To do).  However in the case of a teams meeting, it is not always mandatory to follow the course. So it would be good if we can remove them automatically from the to-do tile.  As is the case with a failure status in online items. Do you know if this is possible? Any workarounds to achieve the same behavior? Thank you, Elissa ... View more

Hi Experts,  Is there a possibility to disable the ability to download/save or print candidates resume and cover letter ? I think as part of data compliance it will be something that will be good to have.   Thanks in Advace BS ... View more

Hello, I have a client that wants a Salary, Bonus, Equity and Summary tabs and display in all views. Currently they plan salary, bonus (not VarPay), promotion and adjustment on one tab and equity on another and Salary, Equity and Summary tabs do appear. I tried to enable the Bonus tab but understand that was deprecated  several iterations ago.  However they plan via Executive Review and the Summary does not appear there.  Is there a way to turn it on?  Is there a way to turn on the Bonus tab other than using a Total Compensation template. If they use the Total Compensation template, would all the tabs, including Summary,  display in Exec Review? Thanks, any assistance is appreciated. Paula B   Thanks, Paula B ... View more