EWM - Vendor Returns Process - Returns Delivery Vs Returns PO

[Dang_Bao_Van]

SAP offers 2 different processes of Vendor Returns: returns with Returns Delivery Ref to Inbound Delivery and returns with Returns PO. So what is the difference? In this blogs I will compare this 2 processes with EWM steps.

My Testing is based on Embedded EWM - S/4HANA 1909.

 

Compare Vendor Return Process with Returns Delivery Ref to Inbound and Returns PO

• Overall Process with EWM steps

• Comparation

 

Prerequisite

• Active BC Set - /SCWM/DLV_OUTBOUND_RETURN

Configuration

General Customizing

• Set up confirmation Control Key

IMG: MM > Purchasing > Confirmations > Set Up Confirmation Control

Assign 0004 as Quantity Difference Profile

IMG: MM > Purchasing > Confirmations > Set Up Quantity Difference Profiles (GR Automotive)

IMG: MM > Purchasing > Confirmations > Define Internal Confirmation Categories

• Shipping point determination

IMG: Logistics Execution > Shipping > Basic Shipping Functions > Shipping Point and Goods Receiving Point Determination > Assign Shipping Points

• Define shipping data (For Returns PO)

IMG: Material Management -> Purchasing -> Purchase Order -> Set up Stock Transport Order -> Define Shipping Data for Plants

Need to create a BP as Customer for Plants and assign BP here.

• Check "Delivery Split" in delivery Type

IMG: Logistics Execution > Shipping > Deliveries > Define Delivery Types

• Delivery Item Type Determination

IMG: Logistics Execution > Shipping > Deliveries > Define Item Category Determination in Deliveries

EWM Customizing

• Mapping Delivery Type and Item Type S/4HANA & EWM

• Determine WPT for Return Doc Type

• Define Storage search sequence

Note: Assign GR Interims Storage Type 9010 to search sequence of Return Delivery

• Determine Storage Type search sequence

 

Master data

When using Returns PO, Vendor master data and Material Master data need some additional data as below.

• Vendor Master data:

For using Return Delivery, in Role Vendor, mark Vendor as Return Supplier.

For using Returns PO, maintain Customer roles for Sales.org & Distribution Channel. Assign Delivery Plant as plant where you returns stock.

• Material Master data:

For using Returns PO, maintain Sales View for material.

 

Testing

Vendor Returns - Using Returns Delivery Ref to Inbound Delivery

Step 1: Create Return Delivery Ref to Inbound

Tcode: /SCWM/PRDI

Before this step, a Inbound Delivery is created and GR is posted.

Stock is still in GR-ZONE, mean if you already putaway stock and confirmed putaway WT, you need manually transfer stock to GR Zone.

Step 2: Create Picking WT and Confirm WT

Tcode: /SCWM/PRDO

Note: Stock is taken from GR-ZONE to GI-ZONE

Step 3: Post GI 

Tcode: /SCWM/PRDO

Post GI after picking is completed.

Note: Stock Type is Q3 (or F1)

Material Document with Mvt 122 is created in S/4HANA

 

Vendor Returns - Using Returns PO

Step 1: Create Retuns PO

Tcode: ME21N

Select PO type - PO Return and mark Item as Return Item



 

Step 2: Create Outbound Delivery

Tcode: VL10B

Step 3: Create Picking WT and Confirm WT

Tcode: /SCWM/PRDO

Step 4: Post GI 

Tcode: /SCWM/PRDO

Post GI after picking is complete.

Note: Stock type is Q4 (or F2)

Material document is created with Mvt 161

*****

Important note!!!

If you want to return stock rather than your original GR stock type, you must set up Stock Determination for other Stock type.

Example: GR with inbound delivery, stock type Q3. But you want to return stock with stock type Q4 or F2, it's possible.

IMG: EWM >  Cross process Setting > Stock Determination
Create a Stock Determination Group and Assign Stock Determination.

You can create many stock Determination to picking more than 1 stock type for return.

Next step to assign Stock Determination Group to your Product Master.

/SCWM/MAT1

 

--- End ---

 

In which case will you use Returns Delivery Ref to Inbound or Returns PO? Feel free to question/comment on my Topics.

 

Regards,

Van Dang

 

Reference

Returns PO

https://help.sap.com/doc/cd4e70ed816d46aba0661d1cd5c1eabb/3.6/en-US/de6a3d45bb814393b04cff7fd6b9aefd...

Returns Delivery

https://help.sap.com/viewer/91b21005dded4984bcccf4a69ae1300c/2020.000/en-US/e263bd534f22b44ce1000000...

 

[darshansap]

Hello  Dang,

Really detailed Information, thanks for sharing it ,I will try from my side and check if any queries.

Best Regards

Darshan Desai

[phi_dang]

Well done Vân. Thanks for sharing.

[Dang_Bao_Van]

Thanks Desai.

[Dang_Bao_Van]

Thanks Phi!

[former_member494560]

Hello Van,

 

Can you tell me what settings we need to do extra to call the Remote logon so that i can call the VL60 Screen.

 

Thanks,

Amar

[Dang_Bao_Van]

Hi Kumar,

I don't do any extra setting to call VL60. If you follow steps that I described you should see VL60 screen.

Or else, if you face any error, you can send me.

Regards,

Van

[former_member794535]

Dang,
Thank you for sharing.

I performed the configuration according to the script and it worked on the first attempt.

 

Regards,

Pedro Abip.

[former_member799916]

Hi Dang,

I have followed the steps while going for return to vendor facing error as Unknown error has occurred in target system (XXXXXX) hence Vl60 screen is not populating.

What may be missing kindly advise.

Second case

I tried manually Vl60 created DN and ODO created with st type as F1 but stock in 9010 is Q3 did stock determination inbound value is F1 and permitted Q3.Unable to pick the source bin though strategy maintained as explained in blog.

Regards,
Sandeep

[mustafakarakus]

Great sharing, thank you Van.

[rafalb]

Hi Sandeep,

for the first case we have had the same issue when we were using tcode /SCWM/MON but within the tcode /SCWM/PRDI we have no longer this error.

We have issus later within VL60, it seem to be not userfriendly as it shows a lot of HU's from different inb. deliveries where is not easy to find proper inb. delivery and also for unknown reason for some deliv. items some icons are not active what means for for most items we can't make return to the vendor.We are testing this.

[Private_Member_742820]

Hi Thanks a lot for the article.

 

One question please did you notice that when we call the return delivery creation function the user change to CPIC_User and remains connected.

 

This is a security and authorization problem if you already face it can you please share how you solved the issue ?

 

Thanks in advance!

[Dang_Bao_Van]

Hi Pedro,

I am grad it's helpful for you.

BR,

[Dang_Bao_Van]

Hi Sandeep,

I don't use VL60 to create Return delivery but directly from /SCWM/PRDI. You can try this way.

[former_member742351]

Hi,

 

One question please did you notice that when we call the return delivery creation function the user change to CPIC_User and remains connected and user can open new session create/release POs and some other transactions as well which should not be the case as this is a bug in standard SAP process, is there any solution for the same ?

[former_member395186]

Can you throw some light on the EWM intercompany returns scenario too?

I'm stuck in the GRN against the return PO line via 161 movement type for updating the stock in transit.

If I create a delivery in VL10D transaction, how @ return delivery to PGR the stock from in transit to actual supplying plant (intercompany vendor)?

[donnynoya]

Hi Dang Bao van,

Hope you are doing well.

Following your explanation above, i have been encountering issue that i can resolve it myself, i think this is related to GR automotive in VL60

i am working in 1909 S4 HANA embedded EWM, when i try to return to vendor through /SCWM/PRDI, it redirects to VL60 screen and this error comes up:

/SCWM/PRDI

/SCWM/PRDI

i try to assign profile for GR automotive in tcode OBOR1 & BOCR1, it can only direct you to tcode VL60 but it says function not supported here

VL60

What could be the issue here?

Thanks.

[former_member38530]

Hi,

Can you please let me know if you can acheive forpartial quantity.

For example i have many lineitem in an delivery, will i able to do it for only few line items ?

[gflawinne45]

Hello Donny,

 

I have the same issue here...
"This function is not supported".

Once we trigger the return process from EWM, the transaction VL60 is opened as expected.

But there is the same error as yours.

If we trigger the process directly from VL60, there is the same message but the system let us press the button "return quantity".

But once we post, nothing happens...

 

Thanks for letting us know if you found a solution 😉

 

Kr,

[donnynoya]

Hi Geoffrey,

 

I have found the solution, it was because profiles for VL60 is not completely set up.

in order to use VL60, complete the config in SPRO->Logistics Execution->Goods Receipt Automotive->profiles->profile modules (define all function, object, selection, column, filter, and configuration manually, after that assign it to profile in tcode OBOR1)

define all function for profiles and assign it to user ID in tcode BORC1 (assign defined function for profiles in tcode OBOR1)

Thanks.

[former_member863509]

Superb Dang..Thanks for sharing!!

[former_member869034]

Hello Van:

Our STO business scenario is to automatically generate an ID after the OD posting is completed, and the receiving factory will complete the receiving and shelving based on the ID. I followed the test scenario 1 of the article to make a return, and the OD of the return was posted, but no corresponding ID was generated. What is the reason for this.

 

Looking forward to your reply.

 

Thanks.

[nadinekittl1]

is this process also possible in decentralized ewm? i tried to set the settings.. but also receive message with unknown error

[balate01]

Hello Van,

great document! I have implemented the "Returns Delivery" version in our test environment system and it is working quite fine. In our embeded on-promise system, we have only one issue: we do the Goods receipt in EWM, so the Inbound delivery is created to an EWM managed Storge Location, but we do the shipping process in ERP (TM is not yet useful for us), so when the RTV delivery is created, it is created with the EWM storage location and we would need the shipping storage location.

We can change it manually, distribute to EWM for picking and then do the shipping.

The question is: is there any badi or standard way to influence on the storage location during the RTV creation?

Thanks in advanced,

Josep M

[kai1961]

Many thx for these documentation

[dipak_khatavkar]

@Dang_Bao_Van 

Very nice blog

Thanks
Dipak