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Credit check not carried out due to missing UKM000 for a new customer

Mayank_C
Explorer
0 Kudos

We have implemented S4 HANA FSCM Credit Management in On-Premise 2021 system and it works fine. If an Order is created for a customer with insufficient credit available, it gets duly blocked.

We noticed that in case we forgot to create the BP role UKM000 for a new customer, ther credit check is not performed at all and Sales order header status shows as Credit check not performed.

Please note that I have set the default values for Create Rule for Scoring and Credit limit calculation as well as Define Checking rules. Even for the Credit control area, I have set new customer limit to 1 Euro. Do not know what's going wrong here ?

Reason for checking this scenario is that we do not want to have an order created if the UKM000 is not maintained i.e. it should go into blocked status.

Any inputs please.

Mayank_C
Explorer
0 Kudos

Looking for some answers. Please suggest.

Thanks

linkin
Discoverer
0 Kudos
Did you receive any feedback on this Mayank ? This strange behavior happening at our client too

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