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500 Connection Timed Out Error in SRM Portal 7.4

sap-tabrez
Explorer
0 Kudos

Hi Everyone,

The suppliers are confronting a 500 Connection timed out error on SRM Portal 7.4(MM SUS) system.

I know that there are some threads to this error but I can´t find a solution for this.

Other threads suggest changing the PROCTIMEOUT parameter. However, after changing the parameter values to 600 at both web dispatcher and Portal os level, the problem still persists. This issue is coming for BSP as well as WDA Components. Backend is SRM system(MM SUS) to fetch data and Portal is 7.4 . We have tried restarting Web Dispatcher and Portal System, still no luck.

Please suggest a way forward.

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Sriram2009
Active Contributor
0 Kudos

Hi Ali.

Kindly refer the SAP Wiki link about the minimum level SP should be 14 in SRM 7.0 but in your SRM system is having SRM 7.0 SP13. Could you refer the link from SAP note 1388258.

https://wiki.scn.sap.com/wiki/display/SL/Checklist+for+Netweaver+Portal+7.3X,+7.4+and+7.5+upgrade+pr...

Regards

SS