Custom Fiori App works fine on desktop but not in iphone (iOS)

[Juliuspereira]

Hi,

We have received a custom Fiori app from a vendor for Transport approval. This app works perfectly fine on a desktop. i.e. on the fiori launchpad we see the tile which also has a count of pending transports awaiting approval. And when we click on the tile, it opens the app and shows the transports that await approval.

However when we try the same thing on a mobile device (iphone / iOS) we see the tile on the fiori launchpad with the count of pending transports awaiting approval. However when we click the tile, we do not see anything. It shows no entries in the master detail page.

Below are the list of errors that I see on the mobile device launchpad log. I do not see anything in /IWFND/ERROR_LOG.

2019-10-04 14:02:35 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) SMP_LOGGER ERROR [CONSOLE] 2019-10-04 09:02:34.231000 failed to load Javascript resource: CPGRC_WORKFLOW_01/Component-preload.js

- 2019-10-04 14:02:03 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) SMP_LOGGER ERROR [SMP_LOGGER] Failed to get setting. Status code0 text: Gateway not supported for settings

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: XScriptParser] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:42 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: UserInteractionMultiplexer] [version: 3.16.26] [buildTime: Tue Sep 10 03:15:03 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: E2ETrace2] [version: 3.16.26] [buildTime: Tue Sep 10 03:13:58 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: Usage] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: E2ETrace] [version: 3.16.26] [buildTime: Tue Sep 10 03:13:58 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: Supportability] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:42 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16] 2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: MAFLogonManagerNG] [version: 3.16.26] [buildTime: Tue Sep 10 03:13:28 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16] 2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: Datavault] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16] 2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: MAFLogger] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16] 2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: CoreServices] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: Request] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:42 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: Connectivity] [version: 3.16.26] [buildTime: Tue Sep 10 03:14:55 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: CommonCertificateProvider] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: ClientLog] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: ClientHubSLL] [version: 3.16.26] [buildTime: Tue Sep 10 03:14:58 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: Logger] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: HttpConversation] [version: 3.16.26] [buildTime: Tue Sep 10 03:13:58 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: CDSProvider] [version: 3.16.26] [buildTime: Tue Sep 10 03:14:58 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: HttpConvAuthFlows] [version: 3.16.26] [buildTime: Tue Sep 10 03:12:43 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO [libraryName: AfariaProvider] [version: 3.16.26] [buildTime: Tue Sep 10 03:14:58 CEST 2019] [gitCommit: 613644ea959d17a7f0904d3d82f6a4bbf37739c8] [gitBranch: origin/fa/rel-3.16]

2019-10-04 14:02:00 +0000 Local Time Zone (America/Chicago (CDT) offset -18000 (Daylight)) com.sap.smp.supportability.all_libraryversions INFO Available SMPSDK Library Versions in this project:

Does anyone have any ideas or thoughts?

Thank you

Julius

[former_member673001]

Hi Julius,

How this issue was resolved ?

[former_member673001]

Hi Julius,

My issue is resolved by tracking the mobile traffic through fiddler tool.I got to know the broken url by tracking and fixed it.

Not sure if this can help you but you can also try to track the traffic with fiddler tool.Follow the below link to setup proxy on mobile to track the traffic.

https://wiki.scn.sap.com/wiki/display/SAPMOB/How+to+Capture+Fiori+Client+Mobile+Device+Traffic+using...

Regards,

Rajeev

[Juliuspereira]

Thank you Rajeev. I've tried that but due to working remotely with the current situation, the fiddler doesn't seem to work. I will be trying this when I get back to office.

Cheers,

Julius