SAP Conversational AI - "Retrieve Answers" bot - Integration Issue

[shahid]

Team,

I have tried integrating "retrieve answers" Q & A Chatbot with Web App and MS Teams. It didnt worked at both the places.

Tried the same thing with "Perform Actions" bot, it does work.

Any suggestions?

[shahid]

Screenshot:

[alichtenau]

Hi Shahid,

I do not have the same error. I can retrieve answerd

• Did you test it also using web client channel?
• Is it a huge faq bot?
• Did you create a dummy faq bot to test?

If nothing helps then maybe an incident would be good in order to have the CAI guys checked.

Cheers,
Andreas

[shahid]

Andreas,

It's working now. I am not sure what was wrong. I tried it on Monday Morning, it seems fine.