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SDH installation error - [ERROR] Couldn't start License Manager!

Dokon
Advisor
Advisor
0 Kudos

error-sdh251-openshift311.txtI have a error during installation data hub 2.5.1 on openshift 3.11.

Could you have any experience on this issues? Any solution or workaround?

Please refer to the attached.

2019-07-12T14:37:30+0900 [INFO] Solutions were successfully imported!

2019-07-12T14:37:30+0900 [INFO] Initializing system tenant...

2019-07-12T14:37:30+0900 [INFO] Initializing License Manager in system tenant...

2019-07-12T14:41:11+0900 [ERROR] Couldn't start License Manager! The response: {"status":500,"code":{"component":"router","value":0},"message":"Internal Server Error"}Error: http status code 500 Internal Server Error (500)

2019-07-12T14:41:11+0900 [ERROR] Failed to initialize vSystem, will retry in 30 sec...

2019-07-12T14:41:41+0900 [INFO] Wait until vora cluster is ready...

2019-07-12T14:41:41+0900 [INFO] Creating certificates layer...

2019-07-12T14:41:42+0900 [INFO] Connecting to vSystem ... 2019-07-12T14:41:42+0900 [INFO] Wait until pod vsystem-vrep-0 is running...

...

vsystem-module-loader-25qbn 0/1 Init:ImagePullBackOff 0 22m

vsystem-module-loader-9zqzc 1/1 Running 0 40m

vsystem-module-loader-h8jws 1/1 Running 0 40m

vsystem-module-loader-khl4f 0/1 Init:ImagePullBackOff 0 22m

vsystem-module-loader-xvt6t 1/1 Running 0 40m

vsystem-vrep-0 2/2 Running 2 40m

...

Accepted Solutions (0)

Answers (1)

Answers (1)

schneidertho
Advisor
Advisor
0 Kudos

Hi Kim,

hard to say from the above log what is wrong.

If the problem persists, please open a ticket or drop me a mail.

Cheers
Thorsten