Dear Experts,
In the Service Management Overview app, there are many analytical KPIs included related to service orders and service contracts. One of the most important KPI report is the "Service Contract Analysis" which reflects the overall profit...
Dear Service Experts,
We are facing an issue with using serialised materials in service confirmation document, where the system expects to have individual line items with quantity 1 so that the serial numbers are maintained per line item in the ser...
Dear Service Experts,
By standard, the condition type DAI2 (Accounting Indicator %) has the pricing condition record access sequence at the material level. If you maintain 100% discount at the material level, then you apply the accounting indicator...
Hi Service Experts,
I do not see any of the service transactions included in the flexible workflows feature enabled in S/4 On-Premise solution. Is it in the future roadmap to include service transactions (Service Contract, Service Order,...) in the...
Dear S/4 Service Experts,
What is the best practice and SAP's roadmap for generating forms for the service transactions in the S/4 On-Premise solution.
I see both options available with smartforms using action profile and also the new form templa...
Hi Sachin,Thanks for sharing this brilliant blog.I have the below business requirement- Dynamically determine the contact person in the Service Contract BO.- Send an email notification (with PDF form attached) to the determined recipient once the ser...
Hi Silvia,Does this mean that if I assign a WBS element to a service order, then the cost and revenues from this service order is posted to the WBS element rather than creating a new internal order as the CO object.In the old CRM solutions, we were a...
Hi,This feature is available only from 2023 version. Please check the roadmap explorer to search for the new features included in the future roadmap.SAP S4 HANA Road Map ExplorerRegards,Siraj
Hi nicolai.geier ,We have implemented the above solution design you proposed, and it works like a charm. Of course we had some technical difficulties, but we managed to work around it and we have a working solution now.I would like to thank you agai...
Great Article!! Thanks for sharing.
I was struggling with understanding how the prices are calculated for each billing plan item in the service contract, but it is clearly articulated and explained in this blog. Brilliant!!
