dharmakasi
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Member since ‎02-04-2013

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Hello All,We have a problem while saving notes in service request in IC channel. I will explain the issue briefly,We have 2 text types configured for crm_orderh object in spro: One text type as P and other text type as R. So that one will serve as lo...
Hello All,I would like to share my experience with issues faced while triggering personalized emails. We have an option to trigger personalized mails configured in web, these mail forms are not traditional SO10 text forms.We have used 2 standard func...
Hi Folks,We are facing an issue in CRM system. I will tell the scenario in details so that it would be helpful to understand,We are creating sales order in CRM system and it got replicated to ECC correctly. We have maintained action definition to tri...
Hi All,This document help us to pass the serial number from CRM system to ECC system while the service order document replicated in ECC system.The serial number value is not directly passed from CRM to ECC directly through the middleware.We have to w...
This document help us to update the business transaction document (Ex: Service Ticket) created through ERMS.Email response management system will create a document based on the spro settings. The ERMS settings can be found from the pathSPRO->Customer...
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