Hi Elena,you need to enable the "Dates" section in the solution order item (the item for the subscription). You can do this with the "Personalize" button (the little gearwheel) on the top right corner of the item detail screen. Once activated, you ca...
Hi Amit,we don't support such a usage limit. Besides that, I assume that the technical system would need to set such a limit, not the billing system. I.e. the system, where the users consume the service, shoult set it.Kind regards,Annette
Hi Amer,this is not supported at the moment. The number of cycles billed together is immutable. You will find this information in the in-app help for this field (look for the question mark next to your profile icon, then open the text for this field)...
Hi Curtis,would a product change be an alternative for you? So, instead of cancelling a subscription and creating a new one, create a new snapshot in the existing subscription with the upgraded service?Kind regards,Annette