Rick Parrish from Forrester published a great blog on the state of customer experience (CX) in US government. What is nice about this blog is that is compares the government CX with over 300 companies in other industries. I like the way Rick points o...
When most people think of a big sister I hope they think of someone loving, nurturing and caring. I grew up with 2 brothers so I did not personally experience this. Yet I am sure that a good big sister grows into great mother of which I know I had ...
Government service delivery is changing with the advent of digital government. Governments need to take a customer centric approach and not focus on internal process to best serve their customers.So what is a “one-stop” portal and what is design thi...
Hi All,I recently came across this information from the State of North Carolina General Assembly website. These presentations are from the official web site of the State of North Carolina General Assembly.http://www.ncleg.net/DocumentSites/committees...
For Governments the channel shift is well underway to mobile, social and web.Channels are the means by which Government interact with, and provide services to their citizens. They can do this via phone, face to face, web, mobile, social media, TV, l...
Hi,Yes, Grantor was released as part of S/4HANA in October 2022.https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/6d5c8dacefc54f6b879285c366aec1b1/31942d302c43493391b71ef16bc2e621.htmlAdditional capabilities will be released in February 2023 and again ...
Agree wholeheartedly, would love to see more government organizations leap frog into the digital world instead of taking incremental steps. Often these small incremental steps leave them further behind private sector who are leading the charge.
Hi Bhasin,You need to read through table "CRMD_ORDERADM_H" where the OBJECT_TYPE is "BUS2000270".See the post linked above from Des with the Grantor tables to see the other OBJECT_TYPES.You will then need to call FM "CRM_ORDER_READ" and get the impor...
