former_member562530
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Hi Colleagues,Our customer desires to develop a new website for B2C scenario; there will be more than 30 thousand consumers accessing the website for creating consumer data and registering new sales orders.The consumer needs to do a logon into the we...
Hi Gurus,Iu2019m currently setting up the marketing module for sap crm 7.0. I sent out an email campaign. What configuration needs to be done to analyze email reponses? Does anyone have a document or resource they can point me to?Obs: I just do not w...
Hi Gurus,Hi we configured the following scenario in order to create new leads using survey in Interaction Center (IC):An interactive script is processed in the IC by the call agent. An answer in this script is linked to a survey. If this answer is se...
Hi Gurus,Hi we configured the following scenario in order to create new leads using survey in Interaction Center (IC):An interactive script is processed in the IC by the call agent. An answer in this script is linked to a survey. If this answer is se...
Hi everyone,We are currently implementing a CTI scenario using ICI/BCB in SAP CRM 2007.The CTI connector is successfully sending the inbound calls to the IC Web Client screen, and the business partners is identified through the telephone number.I wou...
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