INTRODUCTION
When users interact with a chatbot in an enterprise environment they frequently require their identity to be confirmed before the actions they want done can be completed. Confirming a user’s identity can be done a number of different wa...
INTRODUCTION
SAP’s Conversational Artificial intelligence (CAI) platform offers developers powerful tools to create innovative chatbots, however they become truly game-changing when they are paired with an Intelligent Robotic Process Automation(Inte...
Hello All,
I am currently designing a CAI bot that will assist an IT department with basic ticketing operations, such as creating and updating tickets. One of the requirements is to have the users enter a description of the incident into the bot, h...
