HI SatishNavigate to SPRO --> Solution Manager --> Capabilities --> IT Service Management --> Partner Determination Procedure --> Define partner Determination Procedure --> Select your procedure (Transaction Type +0001) --> Partner Functions in Proce...
HI SatishYou can use the following link to the SAP ITSM wikiThis is a direct link to all the configuration guides for ITSMhttps://wiki.scn.sap.com/wiki/display/SAPITSM/IT+Service+Management+Wiki+for+AdministratorAll the bestRicardo
HI SatishFrom your screenshot, the project manager field your are referring to is a custom field.I have a partial grasp of your question, but I guess it boils down to one of 2 things, as follows:1) If the existing configuration is manually entering t...