on 09-08-2023 8:43 AM
After transporting a story (from Dev to Prod) bookmarks in prod (which have been created in prod) cannot be accessed anymore from the standard toolbar within the story. However the bookmarks can be openend (and have status "valid") from Stories(left menu) and than Bookmarks or by clicking on the story (three dots in "myfiles" and than "Browse Bookmarks"). See attached screenshots. Seems like a bug to me, I opened a SAP ticket, but as usual, this takes its time. Did not find any SAP notes on it. We just found out that the problem can be solved by resaving the story in prod without any changes, but after the next transport the problem is back. So, I guess we have to resave every story in prod after importing it?
In case anybody has the same problem, please give a short feedback, or are we alone with this problem?
Screenshots refer to the same story of course with same authorization
Edit - 24.10.2023: It seems to be a bug on SAP side and should be solved soon. (Incident 777939 / 2023)
Solution provided:
Dear Customer,
The code change is submitted in version 2023.16 and 2023.24 and any later versions. We will also submit the code change into 2023.21, 2023.22, 2023.23. If you are using 2023.16, please wait for the next patch update of 2023.16. Thank you!
The bug seems to be solved for us now with version "2023.16.15 (Client)".
Dear Customer,
The code change is submitted in version 2023.16 and 2023.24 and any later versions. We will also submit the code change into 2023.21, 2023.22, 2023.23. If you are using 2023.16, please wait for the next patch update of 2023.16. Thank you!
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