About steen_hansen

steen_hansen · 03-11-2024

A typical question for implementations is what enhancement options exists. Here I will create a short overview of the existing options for enhancing the integration between SAP Service Cloud Version 2 and SAP S/4HANA through enhancement in SAP S/4HA...

steen_hansen · 02-01-2024

I have been working on setting up the integration between SAP S/4HANA and SAP Service Cloud Version 2, for Utilities in our demo system. I have had a lot of questions from people on this and thought I would show what I ended up doing.In this blog pos...

steen_hansen · 12-20-2022

You might already have looked at the SAP S/4HANA Utilities Trial (LINK to SAP S/4HANA Utilities Trial). Now we are offering an additional trial for SAP Service Cloud for Utilities, where we integrate SAP Service Cloud for Utilities with your SAP S/4H...

steen_hansen · 09-08-2016

Introduction When scoping in Utilities in C4C a new ‘Utility’ Work Center is made available in addition to new utility facets on the customer view. The ‘Utilities’ Work Center has 3 tabs: Customer Search Here we search for customers ...

steen_hansen · 09-08-2016

We have so far covered the creation of a web service in IS-U and then later the configuration required in PI. This section is about enabling the call using the SDK for C4C, called Cloud Application Studio. The assumption is that you have alread...

steen_hansen · 07-05-2021

Hi Shruti,no - we do not currently support creating the utility sales contract. You could of course the BADI in S/4 when moving in, and then call the creation of the utility sales contract instead of calling the move-in. But that would be a project i...

steen_hansen · 06-29-2021

Hi Shruti,you will not see the attributes, but this is not because of UPIL, but the fact that we do not store product attributes in C4C generally.Could you let us know the use case you are trying to achieve?Best Regards,Steen

steen_hansen · 07-26-2018

Nice and concise overview Gavin.

steen_hansen · 06-06-2017

Hi Herman, technically it would be possible to call directly from C4C to ERP, but you would need to allow the ERP system to allow a directl call. You should discuss this with basis and security if they are happy to do this. Steen

steen_hansen · 10-21-2016

Hi Matthias, thank you for the comment. The other option would be to create this logic in the BAdi implementation, simply make the port selection based on the system info.

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Working with SAP Service Cloud Version 2 Add-on, for Utilities

Working with SAP Service Cloud Version 2 Add-on, for Utilities: Master Data Replication Part I

Explore the New SAP Service Cloud for Utilities - with guided tours

Work Centers and views in C4C @ Utilities

Enabling C4C Utility Web Service Call to IS-U (ERP) - Part 1

Re: Does SAP C4C support UPIL Product?

Re: Does SAP C4C support UPIL Product?

Re: 10 ways Utilities can use AI and Machine Learning - right now

Re: Create Web Service in ERP to be called from C4C

Re: Setting up Replication of Utility Objects between C4C and IS-U