lei_liu7
Advisor
Advisor
Member since ‎05-29-2012

User Statistics

  • 16 Posts
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  • 22 Kudos given
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User Activity

SAP’s Incident Solution Matching Integration in SAP for Me Further Improves Support Experience

10-15-2019
SAP’s SAP for Me ‘Get Support’ application leverages SAP’s Incident Solution Matching, a service based on artificial intelligence (AI) and machine learning technology to enhance Real-Time Support. This machine learning service automatically recommend...

Select the right expert area for your Schedule an Expert session using SAP’s expert area predictor

06-13-2019
The service suggests expert areas ranked in order of relevance in the “Select an Expert Area” form of Schedule an Expert SAP’s expert area predictor is a new service based on artificial intelligence (AI) technology, which helps you select the right ...

Select the right component in SAP ONE Support Launchpad using SAP’s component predictor

06-13-2019
The service suggests components ranked in order of relevance in the “Select a Component” form of the incident creation wizard SAP’s component predictor is a new service based on artificial intelligence (AI) technology, which helps you select the rig...

Behind the Scenes with Platform Search in Business Intelligence Platform 4.x

12-06-2014
  Most of people have noticed that Platform Search application works differently in Business Intelligence Platform (BI) 4.x comparing to previous release. The architecture of Platform Search has been changed significantly since BI 4.0. It provides sc...